Course Portfolio

Who is this course for?

This course would be suitable for any manager that wants to brush up on their skills and refresh their knowledge, or for anyone going into management. Learn how to create a practice that meets all requirements and regulations, while at the same time grows in terms of income and reputation.

What does the course cover?

We will cover all the bases of CQC and introduce our S.C.R.E.W CQC inspections system. We give them practical ways to deal with things such as staff, complaints, legislation and requirements. To understand the difference between a manager and leader we explore how they currently manage the practice and staff. We introduce to the delegates new techniques that will encourage staff retention and buy in. The process of sales is looked at in depth and adapted on the day for each individual. We look at how they can ensure staff work to maximise the practice’s income and targets can be met.

Course Aims & Outcome

Delegates will leave the course with more knowledge of the way in which the CQC inspect and how to navigate an inspection to ensure a pass. They will appreciate the difference between a manager and a leader, when to act as what, and comprehend how their actions impact the practice. They will also have an in-depth knowledge of the sales process, how to use this process and how to maximise the practice’s growth.

Taught by hands-on tuition in a clinical environment, under the supervision of a team of highly trained professional tutors, Dentale’s courses are run in accordance with the GDC guidelines.