The Gateway to your Practice!

Next course date: Friday 24th November 2017 at Oracle Training, Stafford

Book now

This course would suit anyone in the practice who works on reception of even just answering patient enquiries… We aim for a uniform approach from the whole team!

We want to help to create the best first impression possible to all of your patients, wow new patients and create a reception area which is both efficient and effective. Our objective is to give you the confidence to approach reception with a new vision and create an effective hub for your practice and its growth.

What does the course cover?

  • Creating the best first and last impression you can!
  • How to provide an amazing patient journey for all patients.
  • Dealing with new patient enquiries effectively.
  • Handling complaints and what not to say!
  • How to track new patients and why this is vitally important to your practice.
  • Looking at common reception issues and how we overcome them.

Friday 24th November 2017 at Oracle Training, Stafford

Course: The Gateway to your Practice!

Tutor(s): Rachel W0rth – GDC 122220

Verifiable CPD: 4 hours

Price: £60 +VAT

Course Date: Friday 24th November 2017 at Oracle Training, Stafford

Book Now

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